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Redirect the parcel

Enter parcel number and PIN code received in the e-mail/SMS, to make changes in the delivery.


  • Collect the parcel at the DHL Parcelstation. Gain a possibility to collect parcels at a time and place convenient for you. You can choose from hundreds of points all over Poland (including petrol stations, shops).

  • Collect the parcel at DHL Parcelshop. Gain a possibility to collect parcels at a time and place convenient for you. You can choose from 1,400 points all over Poland (including shopping centers, train/bus stations, petrol stations, newsagents).

  • Give another delivery address. Change the delivery address and/or give an alternative address in the immediate vicinity, e.g. neighbour’s address. 

  • Change the delivery date. Date not convenient?  Select another.

  • Cancel the parcel. You do not want to receive the ordered goods? Cancel the delivery.