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Redirect the parcel

Enter parcel number and PIN code received in the e-mail/SMS, to make changes in the delivery.


  • Collect the parcel at the DHL Parcelstation. Gain a possibility to collect parcels at a time and place convenient for you. You can choose from hundreds of points all over Poland (including petrol stations, shops).

  • Collect the parcel at DHL Parcelshop. Choose one of 6 000 pick-up points and gain possibility to collect parcels when and where you want. Majority of our pick-up points is opened till 10 p.m. or longer.
    Our network is comprised of Inmedio, Relay, 1minute shops, selected Żabka, Freshmarket shops and Shell petrol stations and individual locations in smaller cities.
    Check where you closest DHL pick-up point is!

  • Give another delivery address. Change the delivery address and/or give an alternative address in the immediate vicinity, e.g. neighbour’s address. 

  • Change the delivery date. Date not convenient?  Select another.

  • Cancel the parcel. You do not want to receive the ordered goods? Cancel the delivery.